Privacy policy
Privacy at Stewart Clean Service
This policy explains what information we collect when you contact us, request cleaning services, or book an appointment in Colchester.
Clear terms matter.
Effective date: June 1, 2025. We may update this page when our services or legal duties change.
Information we collect
Only what helps us respond
When you request a quote or appointment, we may collect your name, email address, phone number, service address, preferred timing, and the details you share about the property.
Contact details
Your name and contact information let us confirm the request and discuss access.
Service details
The property address and cleaning notes help us plan the right visit.
Messages
We keep questions and replies so the team can follow the same instructions.
How we use information
Useful conversations, kept focused
Stewart Clean Service uses customer information to arrange residential, commercial, deep, and move-in or move-out cleaning services.
- We reply to questions, confirm appointment details, and share practical arrival information.
- We use service notes to prepare staff and provide the requested work.
- We may send service-related messages. We do not sell customer contact information.
- We disclose information only when needed to provide the service, follow the law, or protect people and property.
Protection and retention
Handled with practical care
We limit access to customer information to people who need it for scheduling, communication, or service delivery. We review the information we hold and remove it when it is no longer needed for those purposes or for required records.
Online services can never promise perfect security. Please avoid sending payment details, alarm codes, or other sensitive information through a general contact form.
Your choices
Ask about your information
You can ask what personal information we hold, request a correction, or ask us to remove information when no legal or service reason requires us to keep it.
Send the details below. We will use them to identify your request and reply to you.